CRM Integration Website
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CRM Integration Website Price Rs 28000
CRM integration implies merging your CRM software with your website’s CMS (content management system)
After the integration process is completed, you will receive a robust and powerful tool that will help you manage your customer base better in order to meet their needs. Its main benefit is that you will have an explicit picture of your sales process and you’ll be able to leverage the incoming data by shaping your sales activities and yielding better results.
What is CRM Integration
What is CRM integration? And how can you integrate your CRM to your CMS?
CRM stands for Customer Relations Management. It is a software product type allowing for automated collection and processing of various data that your customers submit on your website. However, CRM is not only about collecting basic customer data, as standard web analytics tools do this well enough. CRM Software helps to do the following
Managing your existing customer base and adding new prospects from leads
Connecting your marketing and sales operations into a streamlined process
Building a centralized marketing, sales, and customer support strategy
Increasing your ROI (nearly $6 increase per $1 invested).
CRM integration implies merging your CRM software with your website’s CMS (content management system, like WordPress, Drupal or Joomla). After the integration process is completed, you will receive a robust and powerful tool that will help you manage your customer base better in order to meet their needs. Its main benefit is that you will have an explicit picture of your sales process and you’ll be able to leverage the incoming data by shaping your sales activities and yielding better results.
Benefits of CRM Integration
Your website is your company’s focal point bringing various data from interactions with visitors. How do they view contents, download materials, leave their comments, participate in polls or read your company’s tutorials and showcases? You may also display your social media feeds, blogs, and reports on company events so that visitors get a full grasp of the company image. And each case of interaction can be tracked and analyzed.
Combining CRM software with analytics tools you can maximize the impact and increase the overall sales efficacy. The last but not least, CRM allows you to sort submitted contacts based on submission page and website surfing history, so you can assign appropriate specialists for the follow-up process. For instance, you may send helpdesk support invitations to people who browsed your Help section and let your sales managers communicate with leads that looked through your whitepapers and watched your demos. You can also integrate automatic web forms submission to gather primary customer data, deploy auto-response rules that send certain emails whenever customers take some action (welcome emails, announcements, suggested tutorials or product usage examples, etc.) All of this can have a significant impact on turning one-time visitors into long-term customers.
So integrating CRM into your website can give you the following:
Convenient reports on your prospects and leads
Combining pre-sales warm-up with after sales follow-up to ensure customer satisfaction
General reduction of manual sales processing and reducing the influence of personal contacts (so that sick leave of a sales representative will not stall their ongoing sales)
Connecting various disparate processes into a smooth workflow to optimize your sales.